- The material of the moon lamp is PVC, which has high hardness and good light transmittance!
- It is stronger and more durable than PLA material, without layer pattern!
- Touch: Touch the bottom charging port to open, close, and change color.
- Touch + pat: In addition to the touch function, you can also pat the sphere to open, close, change color, and other functions.
- Remote control + touch + shooting: In addition to the functions of touch and shooting, the remote control can be used to turn on, off, change color, adjust brightness, and other functions.
- Voltage: ≤36V (V)
- Shade material: PVC
- Dimensions: 150x150x150 (mm) (mm)
- Switch type: touch
- Style: modern and simple
- Light color: 10cm to send a wooden frame, 15cm to send a wooden frame
- Power supply mode: USB power supply
- The main scope of application: leisure and entertainment places, hotel rooms, hotel lobbies, exhibition halls, home places
- Light source type: led light
We are glad to bring our customers great value and service. Hence we provide free shipping from our warehouses in Asia by PostNL, Turkeypost, ePacket or EMS and in USA by USPS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Mystery Gadgets is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
8-15 Business days
8-15 Business days
Australia, New Zealand
8-15 Business days
Central & South America
10-20 Business days
Asia(Except Vietnam and Hong Kong)
15-35 Business days
Middle East & Africa
15-35 Business days
Max delivery time – 50 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
*Shipping time to India is 30-60 days due to restrictions and limited carrier options.
** If the shipment is sent via ePacket due to lack of other carrier options, estimated delivery time is 20-50 days.
***Liquid and Electronic products will take additional 5-10 days.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
OUR TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
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